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Last Updated: January 22, 2021


This Privacy Policy governs and explains how Unanet Inc. and its affiliates (“Unanet” or “we”) collect, disclose, and use your personal information as we provide services on our website, www.unanet.com, and our affiliated websites (collectively referred to as, the “Site” or “website”) and the applications and products offered by Unanet and its affiliates (collectively, the “Services”) in addition to your rights related to such practices.

By accessing and using our Site, by using the Services, or by registering for the Services and clicking to “accept and acknowledge” this privacy policy during the registration process, you consent to Unanet’s collection and use of your personal information as set forth in this Privacy Policy. “Personal information” or “personally identifiable information” as used throughout this Privacy Policy means information that identifies or could reasonably identify a particular consumer or device. Personal information does not include publicly available information from government records or de-identified or aggregated consumer information.

This Privacy Policy can change over time to meet changing business or legal requirements. We will post any modifications or changes to this Privacy Policy on our Site. We reserve the right to modify the Privacy Policy at any time, so we encourage you to review it frequently. The “Last Updated” legend above indicates when this Policy was last changed. If we make any material changes to the Policy, we will post a notice on our Site prior to such changes taking effect.

If you are a resident of California or of the EEA, UK, or Switzerland, please see the additional notices applicable to your individual relationship with Unanet.




This Privacy Policy discloses the privacy practices of Unanet. It notifies you of the following:

If you are (a) visiting our website from outside the United States (US) or (b) using our products with personally identifiable information from data subjects outside the US (including in the European Economic Area), you acknowledge that our operations are primarily in the US and so any personally identifiable information you provide to us may be transferred to the US where data protection laws may not be as protective as those in other countries (including your country of residence). See additional information for residents in the EEA, UK, or Switzerland below. However, our collection, storage and use of personally identifiable information will at all times be in accordance with our privacy policy.  We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this policy.  We rely on our legitimate interest and the business purposes as indicated in this Privacy Policy.

Unanet has two different types of users: Site Visitors and End-Users.

Site Visitors. Users of the site are “Site Visitors.” Site Visitors may either be individuals who only browse the site or use Services available on the site (such as Unanet University) or they may be End Users who also visit the Site. Unanet is the data controller of the information collected through the site about Site Visitors.

End-Users. “End-Users” use Unanet products and applications through Unanet’s customers (e.g., your employer or another entity or person, called the “Customer”) pursuant to specific terms agreed to between Unanet and Customer that entered into a separate agreement that governs delivery, access, and use of the Services (“Customer Agreement”). The Customer controls its instance of the Services and is the data controller of the information collected through the Services about End-Users (“Customer Data”).

Customer Data includes all attachments, files, tasks, projects and project names, associated messages, team names, schedules, expenses, and other content submitted through the Services. If you have any questions about the Customer’s settings in the Services and privacy practices, please contact the entity directly.

The Customer, and not Unanet, determines its own, internal policies regarding storage, access, modification, deletion, sharing, and retention of Customer Data. A Customer may provide or remove access to the Services, manage permissions and settings, determine retention periods, export data, control teams and projects, and enable or disable third party integrations.

In the event of a conflict between this Privacy Policy and the Customer Agreement, the Customer Agreement governs. When processing Customer Data governed by the Customer Agreement, Unanet is a data processor or service provider, meaning that we collect and process such information solely on behalf of the Customer.

Information We Collect

We collect information from and about you in the following ways:

Site Visitors: Information Provided by Site Visitors and from Third Party Sources

We collect the personal information you provide when you register to use our Services (including training, webinars or events), upload or post to the Services, and when you communicate with us such as by emailing, calling, chatting with us to ask for more information or report a problem. This information includes:

There are times when we may ask to collect personal information from you. You will have the option not to provide the information. If you choose not to provide the information we request, you can still visit most of the site, but you may be unable to access certain options, offers, and services.

We also collect information about Site Visitors from other sources, including third parties from whom we have purchased personal data, to enrich the information provided by you. This helps us to update and expand our records to identify potential new customers and create targeted marketing materials that may interest you. Third party providers may send business contact information; mailing address, job title, email address, phone number, industry, behavior data, IP address, social media profiles, and custom profiles.

Information Collected From and About End-Users

We collect information from End-Users and about End-Users from the Customer and, depending on the Customer’s settings and how the Services are used, other End-Users of the Customer. We collect such information for purposes of providing the Unanet Services as set forth in the agreement between Unanet and its Customer. We do not require End-Users to provide us with information, but a Customer may and certain information, such as account log-in data, may be required to enable access to the Services,

The information we collect includes:

We also collect End-User information from third-Party integrations. If you choose to use or connect to third-party integrations through the Service, or if you are required or permitted to do so by a Customer, such third parties may allow us to have access to and store additional information about your interaction with those services as it relates to your use of the Services. We will also share information about you that is required to enable your use of the third-party integration through the Service. You authorize us to connect and access the information provided through these connections when you use or connect to a third-party integration, and you understand that the privacy policies of these third parties govern such connections.

Information Automatically Collected.

For Site Visitors and End-Users, we collect certain information automatically when you visit the Site or use the Services. This information includes

For Site Visitors, we use analytics services, including Google Analytics, which collect IP addresses and usage activity for internal usage and trends analysis purposes, subject to terms that only allow the third party to process such personal information in accordance with applicable data privacy laws.

For End Users, we use analytics services, included Amplitude, which collect IP addresses and usage activity for internal usage and trends analysis purposes, subject to terms that only allow the third party to process such personal information in accordance with applicable data privacy laws.

We use "cookies" on site and Services. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Certain cookies used on the site and in the Services may be linked to your username, IP address, and/or log files in the Services.

Our Site and Services use the following types of cookies for the purposes set forth below:

Type of cookie


Essential Cookies

These cookies are essential to provide you with services available through Site and Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Site/Application(s)/Services and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our Site and Services to remember choices you make when you use Unanet sites and services, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of Unanet sites and services which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to Unanet sites and services and how users use Unanet sites and services. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to Unanet sites and services, the websites that referred them to Unanet sites and services, the pages they visited on Unanet sites and services, what time of day they visited Unanet sites and services, whether they have visited Unanet sites and services before, and other similar information. We use this information to help operate Unanet sites and services more efficiently, to gather broad demographic information and to monitor the level of activity on Unanet sites and services. 

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how Unanet sites and services works. You can find out more information about Google Analytics cookies here:   https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html.

You can prevent the use of Google Analytics relating to your use of Unanet sites and services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB]

Social Media Cookies

These cookies are used when Site Visitors share information using a social media sharing button or “like” button on Unanet sites and services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.


Unless you ask us not to, we may contact you via email in the future to tell you about offers, new products or services, or changes to this privacy policy.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.

If you do not accept our cookies, you may experience some inconvenience in your use of Unanet Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit the Unanet Sites. If you do not accept our cookies in the Services as an End User, then you will not be able to use the features and functionality of the Services.

Information Use and Sharing  

Use of Personal Information

Site Visitors:

Unanet may access and use Site Visitors’ information for the following purposes:

Legal Bases to use Site Visitors’ information

If you are located in the EU, please note that the legal bases under the GDPR for using the information we collect through your use of the Websites as a Site Visitor are as follows:


Unanet may access and use information about End-Users and Customer Data pursuant to the applicable Customer Agreement and our Customer instructions for the following purposes:

Under certain law, we only collect, use or disclose your personal information with your consent, which may be implied by your use of our Services with knowledge of how we use your personal information, unless we are required or permitted by law to obtain your personal information without consent. We will ask for your consent if we wish to use your personal information for purposes other than those listed in this Privacy Policy or if we are required to expressly request your consent under applicable privacy law, unless an exception to consent applies.

Do Not Sell. Site Visitors and End Users may complete a request to Unanet using the “Do Not Sell My Personal Information” form available here to opt out of “sales” of your personal information as defined under the CCPA.

Unanet retains Customer Data according to the timeframes set forth in the Customer Agreement.

Sharing Your Personal Information

Unanet may share personal information as follows and you hereby authorize the transfer and consent to such use and transfer of your personal information in accordance with this Privacy Policy:


Unanet may also share information about you in aggregated or anonymized form that does not directly identify you. We may create anonymized data from the personal information we receive about you and other individuals whose personal information we collect. Anonymous information might include analytics information and information collected by us using cookies.  We make personal information into anonymous information by excluding information (such as your name) that makes the data personally identifiable to you.  We may use this anonymous information for any lawful business purpose.

Payment Processing

By using the Services and using the payment processing services provided through third parties as made available through the Services, which may include Stripe payment platform services and Plaid payment services, you expressly authorize Unanet and provide consent for Unanet to transfer your account data to its third party payment processing services, as identified in the Unanet Services, and authorize such third parties to perform the payment processing services in accordance with their privacy policies and end user agreements, as well this Privacy Policy and your Services agreement with Unanet.

Third Party Sites and Integrations

Our Services may contain links to or integrations for third party sites and services. This Privacy Policy does not cover the privacy practices of such third parties and these third parties have their own privacy policies. Unanet is not responsible for such third parties or for their websites, services, or policies. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


You may share personal information with Unanet through the Services. If you provide feedback to us, we may use and disclose such feedback in our Services without any further obligation to you.

Your Rights and Choices Regarding Information

If you are an End-User, please contact your administrator(s) to exercise any data subject rights you have under applicable local laws, including your ability to access, delete, rectify, transfer, or object under the GDPR or your rights under California law.

Retention of Data

We will retain your personal information for as long as it is required for the purposes for which you provided it to Unanet unless a longer retention period is required or permitted by law or for End-User data where the Customer Agreement requires or permits specific retention or deletion periods.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline through industry standard encryption and secure environments.

Unfortunately, no system can be guaranteed to be 100% secure. Consequently, while we use commercially reasonable efforts to protect your personal information, we cannot completely guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party. Any information that you provide to us is done so with an understanding of such risks.

International Data Transfer

Your personal information may be transferred to, stored at and processed by us outside the country in which you reside, including without limitation to the United States where data protection and privacy regulations may not offer the same level of protection as in other countries. By using our Services as a Site Visitor, you agree to this transfer, storing, or processing of personal information outside the United States if required to provide access to the Services. You acknowledge and agree that such transfer is necessary to perform the terms of the contract between you and Unanet.

For Customers and End-Users, we implement adequate transfer mechanisms for the transfer of data to the United States.

Changes to this Privacy Policy

Unanet reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the site and update the notice’s effective date. Your continued use of the Services following the posting of changes or, if applicable, following any legally required notice, constitutes your acceptance of such changes.

Site Visitors:

Local legal requirements (such as those in the EU) may permit you to request that we:

If you wish to exercise any of these rights, please contact us using the details below. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we will need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in compliance with applicable privacy laws. Please note certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests (such as to complete your transaction) or to comply with a legal obligation or for certain recordkeeping purposes.

Marketing Opt-Out: You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and events that might appeal to your interests by contacting us at the details below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. We may still use and share certain information as permitted by this Policy or as required by applicable law. You may not opt out of certain transactional, operational or service-related emails.


Our Services are not directed to children under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details below. We will delete such information from our files as soon as reasonably practicable.

How to Contact Us

Unanet welcomes your comments regarding this privacy statement. If you believe that Unanet has not adhered to this privacy statement, or to gain access to and control over information, please contact us by e-mail at privacy@unanet.com, and we will use commercially reasonable efforts to promptly determine and remedy the problem. Under certain conditions, you may be eligible to invoke binding arbitration.

Unanet’s corporate headquarters are located at:

22970 Indian Creek Drive

Suite 200

Dulles, VA 20166

Tel: 703-689-9440

Fax: 703-439-2460